Privacy Policy

It is our policy to collect and store as little information as possible about individuals via this website and to inform people how we collect and use such information. We do not disclose your information to third parties except where described on this page. For information on which sections of our website we collect personal information and how we use it see below.

Tell A Friend

No personal information or identifiers are stores. All personal identifiers are discarded as soon as the e-mail is generated and sent.

Mailing List

In joining our mailing list your name and e-mail are stored in our database. These details are collected and stored with your permission to send you product information, details of special offers and announcements via e-mail. Your details will not be disclosed to any third parties. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of an e-mail that was sent via our mailing list.

Enquiry Basket

In sending an enquiry via our enquiry basket your e-mail address and name are collected and stored. This information is disclosed to City Electrical Factors Limited (our sole distributor) for the purposes of answering your query. We also retain a copy of your information for the purposes of progressing and checking your enquiry status with City Electrical Factors. We understand that while you are interested in more information about our products and services at the time you make an enquiry it does not necessarily follow that you would be interested at a date in the distant future. Once your enquiry has been brought to conclusion no further unsolicited contact will occur without your express permission.

Visitor Logging

We log visitors to our website which may include sending a tracking cookie to your web browser and recording your IP address. We also log all details normally recorded by a web server in it's everyday operation. None of the aforementioned visitor logging relates to you as an individual and cannot be used to identify you.

We also use Google Analytics on our website which is a 3rd party visitor tracking and analytics service provided by Google. Google may send tracking cookies to your web browser which may be used to identify your surfing habits and deliver targetted advertising based on those habits when you visit certain websites. However, you are able to opt out of targetted online advertising using this method with the latest web browsers. We believe that the Google Analytics service allows us to operate a better and more efficient website that is better geared to our visitor's needs and that these benefits would be wanted by those visitors. Millions of websites around the world use Google Analytics, we're just more open about it.

Visitor logging occurs on every page within this website.